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Your phone system. One point of contact. Start to finish.

OC Voice is Office Communications' fully managed hosted VoIP platform. Unlike carrier-provided solutions, we own the relationship — from system design through number porting, cutover day, and the support call six months later. One dedicated PM. No handoffs.

With custom pricing, based only on the features you need.

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Know who's available before you transfer a call.

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Presence Status

See who's on a call, available, or away — in real time, from any device. No more blind transfers or customers stuck on hold while someone hunts down a colleague.

Park a call at one desk. Pick it up at another.

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Call Parking

Place a call in a shared parking queue and let any team member pick it up from any phone or device. No more shouting across the office — just park, page, and pick up.

Calls recorded and stored — automatically.

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Call Recording

Record calls on demand or automatically, pause for sensitive information, and access recordings any time. Useful for training, compliance, dispute resolution, or simply never losing a detail from an important conversation.

Voicemail you can read, not just listen to.

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Voicemail Transcription

Every voicemail is automatically transcribed and delivered to your inbox. Scan messages at a glance, search by keyword, and respond faster — no more listening through long recordings to find the one detail you needed.

Text from your business number, on any device.

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Business SMS & MMS

Send and receive texts from your business number — on desktop or mobile. Manage conversations, run drip campaigns, send blasts, and keep your personal number personal.

Includes canned responses, reminders, and contact management built in.

Your CRM opens automatically when a call comes in.

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CRM Integration & WebPop

When a call comes in, the caller's record opens automatically in HubSpot, Salesforce, or your CRM of choice. Your team answers with context, not just a number.

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Integrates with HubSpot, AutoTask, Salesforce, and 6,000+ apps.

All the features
you need

Office Cloud Voice includes a comprehensive feature set — configured for your team, not a standard package.​
 

Core Calling

  • Call recording and transcription

  • Audio conferencing

  • Auto attendants

  • Call queues

  • Time-based call routing

  • Call parking

  • Presence status

  • Spam and robocall protection

Devices & Access

  • Mobile and desktop UC clients

  • Desk phone support

  • Web-based management portal

  • Role-based access controls

Messaging & Productivity

  • Business SMS & MMS

  • eFax and ATA fax support

  • Voicemail transcription

  • CRM integrations & WebPop

  • Drip campaigns and SMS blasts

  • Canned responses

Numbers & Compliance

  • Local, vanity, and toll-free numbers

  • 911 and E911 emergency services

  • Caller ID with name (CNAM)

  • Number porting management

  • Carrier inventory management

Pricing varies by feature. Core calling is included with every plan — add-ons like call recording, CRM integration, and SMS campaigns are priced separately. We'll build a quote around exactly what you need.

Add an AI Receptionist to your phone system.

Office Cloud Voice works seamlessly with our AI Receptionist solution — so your phones are answered 24/7, calls are routed intelligently, and your team only handles the conversations that need them. Appointment scheduling, lead capture, two-way texting, and call transcripts all included.
 

Works with any phone system.

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Why we're different.

Most VoIP providers sell you a system and hand you off to a support team. We don't.

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Your project manager is the same person who designed your system, managed your port, and ran your cutover day. When you need to make changes, you get a person who knows your setup.

  • Customized system design — built around your workflow, not a standard package

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  • Custom pricing based only on the features your team actually needs

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  • Smooth, timely implementation with minimal disruption

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  • Professional on-site installation from certified technicians

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  • Customized training for IT, office managers, and end users

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  • Ongoing support for moves, adds, changes, and troubleshooting

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  • Carrier and internet inventory management across all your locations

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  • One contact — from sale through ongoing support

Ready to start the conversation?

Whether you're replacing an aging phone system, adding locations, or looking for a partner who actually stays involved after the install — we'd like to talk.

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